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La-Z-Boy Modernizes Benefits Access with New Digital Experience

May 27, 2026

bswift Engagement Solutions partnered with La-Z-Boy to understand what employees needed from a modern benefits experience and design a public benefits website that gave 11,000+ employees one trusted destination for information before, during, and after Open Enrollment.

With an outdated site and a newly launched company brand, La-Z-Boy needed one central hub. Together, the teams used a phased soft launch to build awareness ahead of Open Enrollment.

Results:

  • Strong digital engagement before and during Open Enrollment
  • Informed decisions — employees used the site for plan changes and guidance
  • Multi-channel campaign delivered clear, timely information
  • Hermes Creative Platinum Award winner

Download the Case Study