bswift Engagement Solutions partnered with a 3,400-employee regional bank to assess its communication practices, uncover engagement gaps, and build a phased roadmap ahead of a major growth milestone.
Ahead of that milestone, the bank needed to know: isIs our internal communication ready to scale? Working closely with the bank, bswift Engagement Solutions surveyed nearly 700 employees, benchmarked practices against leading financial institutions, and evaluated the full channel ecosystem.
What you’ll learn:
- Stakeholder surveys revealed the drivers of communication noise and low engagement
- Industry benchmarking exposed gaps against best practices
- A channel evaluation uncovered overlap and confusion
- A phased roadmap turned insight into action