Replace Assumptions With Insight
Better communications start with better questions. We help you understand your communications ecosystem—what’s working, what’s missing, and where opportunities exist. Then we translate those insights into a clear path forward.
Get in touchUnderstand Where You Stand
Communications live inside a larger ecosystem of channels, processes, and employee experiences. We use stakeholder perspectives and audience insights to map how information moves through your organization, uncovering the hidden dynamics shaping your communications. Because working in the dark is for bats.
Case in point: How a regional banking leader raised the bar ahead of a growth milestone →
Listen Before You Launch
Your employees already have the answers. Let’s bring the right questions. Through surveys and interviews, we reveal how your people experience communications today—giving you the clarity to create communications that connect. It’s insight that changes the conversation.
Prove Your Impact
You’re doing the work to move your organization forward. But where’s the evidence? We help you define meaningful KPIs, capture the right data, measure behavior, and quantify outcomes. So when leadership asks for proof, you have the receipts.
Raise the Bar
With bswift, you get a backstage pass to best practices across most major industries. We’re elbow-deep in this work, seeing trends before they become trends and watching best practices set new standards. We’ll show you how you stack up and bring the good stuff straight to your strategy. Your next step? Already proven.
From Insight to Strategy
Don’t see what you need listed? Don’t worry. If you need it, we’ll make it happen.
Communication Audits
- Communication channel audits
- Content reviews
- Stakeholder interviews
- Communication assessments
- Audit findings and recommendations
Employee Research
- Employee surveys
- Focus groups
- Qualitative interviews
- Audience insights
- Research findings and recommendations
Communication Measurement
- KPI development
- Communication scorecards
- Performance reporting
- Engagement measurement
- Impact analysis
Benchmarking & Best Practices
- Communication benchmarking
- Industry insights
- Maturity assessments
- Best practice reviews
- Strategic recommendations
Let's uncover your reality.
We'll respond within one business day.
Frequently Asked Questions
A communications audit is a structured review of channels, content, processes, stakeholder perspectives, and employee experiences to identify what is working, what is missing, and where communication can improve. bswift Engagement Solutions brings the strategic rigor and agency-level perspective employers often seek from an internal communications agency or benefits communications agency.
A communications research and measurement agency helps organizations understand audience needs, evaluate communication performance, benchmark current practices, and build a clearer strategy. bswift Engagement Solutions provides research, measurement, optimization, and agency-level consulting support across benefits communications, internal communications, employee engagement, and workforce engagement.
bswift Engagement Solutions conducts communication audits through channel reviews, content analysis, stakeholder interviews, communication assessments, and audience research. The findings are translated into strategic recommendations that help benefits teams and internal comms teams improve communication clarity, consistency, engagement, and effectiveness.
Employee communications research uses surveys, interviews, focus groups, and qualitative analysis to understand how employees experience communication. bswift Engagement Solutions applies this research to internal communications strategy, benefits communications consulting strategy, employee engagement campaigns, and workforce engagement initiatives.
Employee surveys can reveal which messages employees notice, which channels they trust, where confusion exists, and what information they need. bswift Engagement Solutions uses employee surveys and audience insights to strengthen internal communications strategy and guide the kind of creative, channel, and campaign decisions employers often expect from an internal communications creative agency.
Internal communications effectiveness can be measured through communication KPIs, engagement data, channel performance, employee feedback, behavior change, adoption, and business outcomes. bswift Engagement Solutions helps organizations define meaningful measures, build communication scorecards, report performance, and optimize internal communications strategy over time.
Benefits communications effectiveness can be measured through email engagement, website activity, video views, enrollment behavior, resource utilization, employee feedback, help center activity, and post-campaign results. bswift Engagement Solutions provides benefits communications consulting strategy, KPI development, impact analysis, and optimization with the agency-level perspective employers seek from a benefits communications agency.
Communication benchmarking compares an organization’s channels, processes, capabilities, and performance with leading practices and peer organizations. bswift Engagement Solutions uses communication benchmarking, maturity assessments, industry insights, and best practice reviews to help internal comms teams and benefits teams understand where they stand and where to improve.
Research improves employee engagement and workforce engagement by showing how different audiences receive information, what barriers prevent action, and which channels or messages are most effective. bswift Engagement Solutions uses audience insights, employee research, segmentation, and agency-level strategy to create more relevant communications for corporate, frontline, deskless, remote, hybrid, and global employees.
bswift Engagement Solutions combines communication audits, employee research, measurement, benchmarking, strategy, and optimization with the creative and execution capabilities employers expect from a benefits creative agency or internal communications creative agency. This integrated approach helps organizations move directly from evidence to strategy, creative development, employee engagement campaigns, and measurable action.